Manufacturing Process Support Specialist (Job req. #2021-081)

RossVideoOttawa Ross Video

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Manufacturing Process Support Specialist 

Ross Video specializes in the design of products for the professional broadcast market. We design, manufacture and support a wide range of innovative products for use in broadcast, distribution, live event and production applications. Ross Video products have been sold into more than 100 countries. Visit to learn more.

This position resides within the Mechanical Process Development of Manufacturing Process Support group. The group’s primary responsibilities are to support ongoing change management and manufacturing shop floor activities. This position is responsible for ensuring the quality and accuracy of our procedures, work instructions and product through consulting with technical owners and shop floor personnel, scheduled audits, and quality data metrics. Attention to detail, ability to work with others and a broad manufacturing process knowledge are key assets for this role.

What will you do….

Develop and implement instructions for various processes and perform regular audits of the content of the Manufacturing Execution System including BOM’s. Working on drawings and work instruction to ensure completeness and accuracy. Completion of periodic product audits both on the shop floor and within finished goods. Implementation of ECO changes via the AGILE Product Management software into the MES system to ensure the shop floor has the most current documentation and programs. Create procedures for the shop floor and provide primary support to the shop floor team on surface mount, through hole and mechanical issues.

Do you have…

Post-secondary education or equivalent work experience in electronics manufacturing and design processes with knowledge of IPC standards for an electronic manufacturing environment. Experienced in creating and maintaining documents, work instructions and procedures. A working knowledge of Quality and Corrective Action processes and an advanced knowledge of Microsoft are required. Familiarity in MES systems, within a manufacturing environment will be considered an asset. Experience in an electronics manufacturing environment with exposure to processes and procedures.

Are you…

Able to work independently or as part of a team, detail-oriented and work logically following procedures, with an aptitude for learning?