Product Specialist, Ross Virtual Solutions (Job Req. #2021-054)

  • Full Time
  • Ottawa
  • Posted 2 weeks ago

RossVideoOttawa Ross Video

Living Live!

Product Specialist – Ross Virtual Solutions

As Product Specialist, your mandate is to champion the Ross Virtual Solutions product line while maintaining a deep, hands-on understanding of the technology.

What we offer

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video family, and we’ve got a pretty energizing environment here.

Some of the things you will work on:

  • Participate in trade show planning and execution
  • Assist Regional or Key Account Sales Managers and Business Development Managers with responses to tender documents.
  • Produce workflow and wiring diagrams and participate in key customer demonstrations and proofs-of-performance.
  • Provide technical guidance on the implementation and maintenance of new and existing Virtual
  • Solution platforms and software tools and ensure technical accuracy of:  promotional literature, catalog, website, and other customer-facing content
  • Work with the Development Team on product roadmap, development priorities, product direction, and new products – based on industry and customer trends
  • Act as a technical liaison with OEM partners in collaboration with the Marketing Product Manager to acquire software/hardware for testing and vetting of workflows in the office
  • Champion internal training for Ross Virtual Solution products and OEM products – Tech Support, DTE, PV, Manufacturing

You should have:

  • Post-secondary degree or trade school diploma
  • 5+ years of experience with broadcast equipment in pre or post-sales environments
  • Experience in selling and marketing broadcast equipment preferred
  • Knowledge of broadcast graphics systems & IT workflows
  • Background in programming, scripting, and databases is favored
  • Experience with Unreal Engine 4 and/or Unity
  • Proficient in Microsoft Word/Excel/PowerPoint/Visio
  • Able to take complex technical details and convey the information to others in an easy-to-understand manner

Bonus points if you have the following:

  • Basic computer programming experience
  • Broadcast, Game or print design experience
  • Background in technical training
  • Knowledge of camera tracking systems
  • Ability to work with 3D authoring software is a plus

Please note, certain positions at Ross Video are subject to background screening. If you are the successful candidate, you may be required to undergo a background check that may include employment verification, criminal records check, drug testing, credit checks, and motor vehicle records check for applicable roles.